What is an Email Alias and how to use it?
An alias is a way to receive email without exposing your Microsoft 365 email address. All emails sent to an alias are forwarded to your primary email account’s inbox. Aliases can diversify a single email account without having to pay for multiple inboxes. You can create up to 400 aliases for the same email account.
Example of an email alias
Let’s say John Smith owns a small home building company. He wants to create multiple email addresses for his business, but have all emails delivered to his personal inbox. In addition to his primary email address [email protected], he creates:
- [email protected]: This is easier for customers to remember when they want to reach John directly.
- hello@njshorebuilders.com: This is used as a general point of contact for the company.
- billing@njshorebuilders.com: This is used for the company’s billing and payments.
What are email aliases used for?
Email aliases are helpful for establishing and managing the online presence of your business, like if you or someone else in your company fills multiple roles. With email aliases, you don’t have to switch between multiple mailboxes since all emails are forwarded to the primary inbox. You can also send emails from an alias to disguise your primary email address.
Will I see emails in my inbox addressed to my alias?
No, all mail sent to an alias shows up in your inbox addressed to your primary email address. For example, if you have the email account [email protected] and create the alias [email protected], mail sent to support@ will show in your inbox as sent to jane@.
What’s the difference between an alias and a forwarding address?
When you create a forwarding email address, any messages sent to your Microsoft 365 email is directed to a different email address. For example, if you forward email from [email protected] to [email protected], all messages sent to sales@ will automatically forward to jane@. See forwarding options for your Microsoft 365 email address.
